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Quality Support
Customer Satisfaction
In-Company Training
ISO9001:2000 Implementation Support
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Quality Services Zone
[ Quality Support ] [ Customer Satisfaction ] [ In-Company Training ] [ ISO9001:2000 Implementation Support ]
Detailed below are some of QM&T services offered (follow the
appropriate link for more information):
- Quality
Training
Maximising the potential of the people in your
organisation is probably the single most important step you can take towards
achieving your organisation's strategic goals. Consequently, selection
of your learning provider and partner is a major decision. QM&T have
been providing quality training solutions since 1984.
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Quality Initiative Support Quality Management & Training Limited has been assisting organisations
for over thirty years including
...
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Customer Satisfaction Service. Many of our clients have taken advantage of
our customer satisfaction services (See
www.customer-satisfaction.co.uk).
This service can include:
- Hold their Online Quality Management System -
specifically Volume One Quality Manual.
- Provide their customers with facilities to feedback or
comment on product and service quality. Enabling and facilitating
a rapid response to any issues their customers may raise.
- Display their current Quality Management System
Certification status.
- Provide links to their own home page.
- Customer
satisfaction survey's
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Q-Assist
Having assisted companies in gaining approval, or providing assistance with regard to
their Quality Assurance guidance needs, Quality Management & Training Limited services
do not stop there.....
- In company Training
Courses All the open training courses detailed in our products section can be delivered
in-company where required by the clients.......
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Internet: Paper-less offices promise much but do not always deliver. However, with the advent of
free internet browsers like Netscape and Microsoft Explorer the possibilities of achieving
this illusive goal seems to have become much closer.......
- CD-Roms: As one
of the successful providers of Quality Training it has been noted that
organisations would often like to use our training services for all of their
personnel. However, logistics, time and cost are sometimes a problem in
achieving this objective. To assist in overcoming this problem Quality
Management and Training Ltd has produced a series of CD-Roms which afford the
user the opportunity to learn from Quality lecturers on Quality Assurance.
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QM&T's ISO9001:2000 Support Pages:
A recent study carried out by a well known and respected
ISO9001 certification body has shown that approximately 70% of their client's have
still not completed or not even started their ISO9001:2000 transition. This is
particularly concerning, especially when considering that the old ISO9001:1994
standard will be discontinued in December this year (2003).
If you would like to learn more about QM&T's Support
please email Edda Saunders
or ring on 01483453511
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