QM&T's QUALITY SERVICES
Detailed below are some of QM&T services offered (follow the appropriate link for more information):
Quality Training
Maximising the potential of the people in your organisation is probably the single most important step you can take towards achieving your organisation's strategic goals. Consequently, selection of your learning provider and partner is a major decision. QM&T have been providing quality training solutions since 1984.
Quality Initiative Support
Quality Management & Training Limited has been assisting organisations for over thirty years including ...
Customer Satisfaction Service
Many of our clients have taken advantage of our customer satisfaction services. This service can include:
- Hold their Online Quality Management System - specifically Volume One Quality Manual.
- Provide their customers with facilities to feedback or comment on product and service quality.
- Enabling and facilitating a rapid response to any issues their customers may raise.
- Display their current Quality Management System Certification status.
- Provide links to their own home page.
Customer satisfaction survey's
Q-Assist Having assisted companies in gaining approval, or providing assistance with regard to their Quality Assurance guidance needs, Quality Management & Training Limited services do not stop there...
In company Training Courses
All the open training courses detailed in our products section can be delivered in-company where required by the clients...
Internet
Paper-less offices promise much but do not always deliver. However, with the advent of free internet browsers like Netscape and Microsoft Explorer the possibilities of achieving this illusive goal seems to have become much closer...
CD-Roms
As one of the successful providers of Quality Training it has been noted that organisations would often like to use our training services for all of their personnel. However, logistics, time and cost are sometimes a problem in achieving this objective. To assist in overcoming this problem Quality Management and Training Ltd has produced a series of CD-Roms which afford the user the opportunity to learn from Quality lecturers on Quality Assurance.
QM&T's ISO9001:2000 Support Pages
A recent study carried out by a well known and respected ISO9001 certification body has shown that approximately 70% of their client's have still not completed or not even started their ISO9001:2000 transition. This is particularly concerning, especially when considering that the old ISO9001:1994 standard will be discontinued in December this year (2003).
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