Feedback in Difficult Situations
INTRODUCTION
The key objective is to provide Line managers with feedback skills required to effectively develop team members to become more effective in their role. The workshop provides the opportunity to explore the use of developmental feedback in difficult situations.
Key Topic ElementS
- Introducing constructive feedback models
- How people’s behaviour is effected under pressure
- The behaviour spiral
- Managing your own emotions and attitudes
- Turning around attitudes and behaviours in others
LECTURER
Laura Allan BSc. (Hons.) M.R.S.C.
COURSE DURATION
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