D7 information Technology & Quality Management
INTRODUCTION
Membership of the Chartered Quality Institute depends upon previous qualifications and experience. One of the educational requirements is the CQI D7 Information Technology & Quality Management module. This course is intended for personnel wishing to prepare for this examination.
The package
The packages are stand alone private tuition packages which allow the delegate to work at their own pace through the preset training material.
The distance learning material is presented in six parts which will be sent to you upon course registration. The packages include:
The Contents
This package provides students with an understanding of the application of information technology (IT) within quality management systems. The module also develops a student's understanding of the principles and techniques of quality management in an IT environment.
It is strongly recommended that the student should be:
- Competent in the use of and have direct access to a computer
- Familiar with the internet and have access to the internet
- Familiar with the concepts and principles of quality management
Aims of the package are to:
- Provide students with the concepts of IT and management Information
- Develop an appreciation of the application and control of IT within a quality environment
- Develop an understanding of the role of quality management in the development of IT systems and software
- Enhance student's awareness of the statutory and regulatory issues associated with the storage, and archiving and use of information and the use of IT systems
On successful completion of this module students should be able to:
- Critically evaluate the historic development of, and need for, advances in Information
- Technology and their potential impact on quality management and management information
- Direct and manage the use and application of IT hardware and software for the management of quality
- Appraise and critically evaluate a range of software applications to support the management of quality and related issues of business management
- Instruct others on the application of quality management principles to the development of software
- Appraise, analyse and manage appropriate measures for safeguarding information
- Manage health and safety issues relating to the use of computers
Covering
- Information technology management
- History and development of management information systems
- Network management and maintenance
- Communication issues (information access and security)
- Internet, intranet and e-commerce
- Disaster recovery
- IT in quality management
- General application of IT to quality management (links to ISO 9001: 2000)
- Quality management databases
- Commercially available applications (eg Triangle: Achiever Plus)
- Creating and using a database for calibration, customer complaints
- Audit, corrective and preventive action systems
- The management of documents
- Records, backup and archiving
- IT in systems management
- Selection and evaluation of software
- Systems integration issues (environment, health and safety etc)
- MRP and ERP systems
- Bespoka software (SPC, six sigma, FMEA etc)
- Barcode and EDI systems
- Software developmentSoftware lifecycle
- TickIT, ISO 9001 etc
- Software project management
- Configuration management
- Software testing
- Software reliability
- Legal issues
- Data protection
- Health and safety (display screen, RSI etc)
- Risk management
- Computer misuse (case studies)
- Viruses
- Information security (ISO 17799 etc)
- Latest Developments and their impact
- Digital communications (for example: video conferencing)
- Virtual learning
ISBN: 1-904302-11-4 |
