D4 Communication & Project Management
INTRODUCTION
Membership of the Chartered Quality Institute depends upon previous qualifications and experience. As a minimum applicants are required to pass the CQI D4 Quality Management Examination. This intensive course is intended for personnel wishing to prepare for the CQI examination.
THE PACKAGE
The packages are stand alone private tuition packages which allow the delegate to work at their own pace through the preset training material. There is the option of one day workshops for further training guidance if required.
The distance learning material is presented in five parts which will be sent to you upon course registration. The packages include:
- Work Books & tutorial notes
- A Text Book - "Quality Management (Communications & Project Management)" ISBN 1-904302-06-08 by Bushell
- Assignment brief
- Past exam papers
- One year's unlimited tutorial support is provided by telephone, fax, e-mail or written correspondence as required. See QM&T Team
- Monthly Quality Newsletter with all the very latest QA news. Keeping you right up to date and informed on what is happening in the Quality Assurance field.
The contents
Aims of the package
- To provide students with a broad view of communication theory
- To develop the transferable skills of communication and presentation
- To provide students with an understanding of the methods used in project management
- To enable students to apply quality in project management
On successful completion of this module students should be able to:
- Demonstrate an understanding of the key concepts of communication theory
- Identify and apply the principles of effective communication to enhance communication practice internal and external to the organisation
- Select, evaluate and apply primary and secondary research methods to appropriate circumstances
- Present information effectively in both a written and oral format
- Understand group dynamics and able to interact and lead a group effectively
- Understand the nature and context of project management in specific circumstances
- Apply and appraise appropriate project management and project planning techniques in given circumstances
- Understand technical content and apply project management quality standards
Covering
1. Communication
- Theories, models and essential terms
- Barriers to communication
- Messages media and channels
- Using language and using images
- Powers of persuasion, motivation and change
2. The organisational dimension
- Information gathering and research activities
- Analysis and presentation of data
- Quantitative and qualitative data
- Report writing
- Making presentations
- Group dynamics and communication
3. The nature and context of project management
- Project definition
- The project environment
- Projects and company organisation structures
- Project life-cycle
- Work breakdown structures
- Control of projects
- Project reviews
4 Project planning
- Planning concepts
- Managing the planning process
- Network diagrams (Activity on Arrow A-o-A) (Activity on node A-o-N)
- Critical path analysis (CPA)
- Programme evaluation and review technique (PERT)
5 Quality in project management
ISBN: 1-904302-07-6 |
