Quality Management - Quality related legislation and regulation

By: Geoff Vorley MSc MCQI and Dr Mary-Clare Bushell

INTRODUCTION
The aim of this book is to provide a clear and comprehensive understanding of quality related legislation and regulation. The objective is to enhance the reader’s awareness of quality related legislation and regulation, its terminology and aims to bring the subject alive sufficiently to encourage and motivate for the associated activities.

This book has been developed to support the Chartered Quality Institute (CQI) course People in Quality at Level 3 and Level 5.

This book is part of the Quality Management series of books which includes:

These books together form a complete series to support the CQI Certificate and Diploma in Quality, thus ensuring they comprehensively cover all the very latest information associated with Quality Management.

THE AUTHORS
Geoff Vorley and Mary-Clare Bushell are both associate lecturers in Quality at Surrey University and founding directors of Quality Management and Training (Publications) Limited. Their knowledge of the subject extends over many years, providing consultancy and training in QA.

Quality Management and Training provides; consultancy, training, distance learning and many other QA products in Quality and Health and Safety Management to large numbers of organisations and individuals.

INFORMATION

• ISBN
• Pages:
• Diagrams & Pictures:
• Tables:

PRICING

Contents List

1. Legal principles

   • Legal definition of a defect in statute law and its relevance to the design, manufacture and distribution of goods and services

   • Legal framework – UK, EU

   • Legal process – UK, EU

   • The principles of common and statute law

   • The role of precedent and case law in the law of Tort

   • Common law applied to quality. The common law relationship between buyer, seller and third parties

   • Statutory law and its impact on the responsibilities of an organisation and quality professionals

2. Statutory requirements

   • Sale of Goods legislation

   • Consumer Protection legislation

   • EU Directive on Product Liability

3. Product conformity testing

   • BSI Kitemarking and CE marking to assure conformity

4. Management of Legal risks

   • Methods of risk reduction

   • Methods of dealing with the risk of non compliance including Insurance, self Insurance, risk avoidance

   • Dealing with failure to comply – Product recall processes

Available Jan 2011

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