ISO 9001:2000 In Brief

By Ray Tricker (MSc, IEng, FIIE (elec), FCIM, FCQI, FIRSE) & Bruce Sherring-Lucas (MCQI)

INTRODUCTION
ISO 9001:2000 In Brief provides practical information on how to set up an ISO 9001:2000 compliant quality management system (QMS) cost effectively. It explains the meaning of ISO 9000, its history, current status, requirements, and changes, and it covers how businesses can easily and efficiently satisfy customer requirements for quality control and quality assurance. Revised and expanded, the new edition of this easy-to-understand guide shows how to implement a QMS for the ISO 9001:2000 standard. Four years into the current version of ISO 9001, the new edition of this 'life-saving' book incorporates the hard-won experiences of actually working with the standard.

Features & Benefits

• Hands-on guidance on setting up a Quality Management System cost effectively
• Direct, accessible and straightforward guidance that is proven to work
• Updated with new coverage of related standards and systems

Reviews
'After ordering and returning several other ISO 9000 books, I found this book to be just what I was looking for. I find it very understandable especially for a comparative newcomer to the formal procedures of Quality Control. Having been authorized to see what ISO 9000 can do for our software engineering company, this book has provided me with a lot of enthusiasm for achieving a formal QMS.' Stephen Maile, Denver, CO

Recommended for:
Professional reference for Quality Managers, Business Managers, Quality Auditors in SMEs, Quality and Business Consultants in both manufacturing and service organisations; Smaller audiences found in the training and education sectors

INFORMATION

• ISBN 0750666161
• Book/Paperback
• Line Illustrations: 100
• Measurements: 156 X 234 mm
• Pages: 192
• Imprint: Butterworth-Heinemann
• Publication Date: 5 April 2005

PRICING

Contents List

Introduction;
What is Quality;
What is a Quality Management System;
The History of Quality Standards;
Who produces Quality Standards;
What is ISO 9000:2000;
How quality helps during a Product / Service Life Cycle;
Who Controls Quality in an Organisation;
What are the Purchaser’s Responsibilities;
What are the Supplier’s Responsibilities;
What to do once the QMS is established; Q
uality Management and Computer Technology;
Annex A – ISO 9001:2000 – A Summary of Requirements; A
bbreviations and Acronyms;
References;
Glossary;
Useful addresses;
Index

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