ISO9000:2000 Quality Systems Handbook

By David Hoyle C Eng. MRAeS, FCQI

INTRODUCTION
Completely revised to align with ISO 9000:2000, this handbook remains the most comprehensive book available on this series of international standards.

ISO 9000 Quality Systems Handbook is an essential guide to enable organizations to understand and satisfy ISO9001 :2000 requirements and apply the principles that underpin this radical revision of the family of standards. Unlike other books on the subject, each section, clause and requirement is analysed in detail with practical guidance provided for its implementation.

The handbook is written for those establishing a single management system as well as for those upgrading existing quality management systems. It is written in an easy to-follow format and style suitable for students, practitioners, discerning managers, instructors and auditors. It offers a range of solutions that would be acceptable in many industries.

Based on the third edition of ISO 9001 published in December 2000, it details the differences from the 1994 version and includes compliance and improvement , questionnaires, tips for implementers, process flow charts and a glossary of terms.

Recommended readership:
Quality personal wishing to implement, interpret and apply ISO9001:2000, Quality system assessors, both third party and within companies seeking registration to the quality standard.

THE AUTHOR
David Hoyle C Eng. MRAeS, FCQI is an International quality management consultant, author and a Director of the Chartered Quality Institute.

David Hoyle, who participated in the year 2000 revision of ISO 9000, has worked in quality management for over 30 years in a number of industry sectors, including aerospace, automotive, and computers. He is a Chartered Engineer, Fellow of the Chartered Quality Institute, Member of the Royal Aeronautical Society and a Lead Auditor registered with the IRCA. As an established management consultant he has assisted both large and small organisations achieve ISO 9000 certification in the USA and in Europe, and has delivered quality management training courses in many parts of the world. He is a Director of Transition Support Ltd, a company which provides consultancy, facilitation and training services moving towards business excellence, and sits on various Boards and Panels for the Chartered Quality Institute, as well as writing articles for Quality World magazine.

INFORMATION

• ISBN: 0-7506-4451-6 Softback
• Measurements: 232 x 155 mm
• Pages: 672
• Publication Date: 2003

PRICING

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