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About QM&T

Our Mission

To pursue a centre of excellence for the clients, owners and employees' needs with total commitment, pride and integrity, by promotion of quality in all tasks.

Company Profile

Established in 1984, Quality Management & Training Limited (QM&T) is a provider of 'quality' products and services. QM&T are renowned nationally and internationally, not only for the quality of their training, but also for their extensive range of services they offer. Their quality assurance experiences are broad and varied, ranging from Quality Management Systems such as ISO9001, ISO/TS 16949 & AS9100, through developing books, distance learning and software, to major quality improvement initiatives. The client base encompasses the full spectrum of industrial and service disciplines. QM&T are members of the British Quality Foundation and an authorised Chartered Quality Institute (CQI) Education Centre.

Products and services include;

Training, Publications, Distance Learning, Software, Customer Satisfaction and Quality Support.

Training

Maximising the potential of your staff is probably the single most important step you can take toward achieving your organisation's strategic quality goals. Check out QM&T’s website for specific details of courses, dates and prices, these include:

ISO 9001:2000: Awareness, Lead Assessor and Transition, Internal Auditor, Implementation
Customer Satisfaction: Needs analysis, measurement and appraisals
Industry Standards: ISO/TS 16949, AS 9100, QS 9000, BS 7799, ISO 140001, OHAS 18001, PS 9000, BRC/IOP, Regulatory Affairs
Management Systems: Project QA, Supplier QA, Software QA
Quality Improvement Tools: Balanced Scorecards, Failure Mode Effect Analysis and Root Cause Analysis, QFD, Value Analysis, Six Sigma, Statistics, poka-Yoke.

Publications

A wide range of books, videos and posters that cover all aspects of quality, environmental, H&S and security are available from QM&T. Listed below are only a few of our best selling books.

Introduction to QA
Principles & Practice
Tools & Techniques
Communications & Project Management
ISO 9001:2000 Audit Procedures
Customer Satisfaction Measurement
ISO 14001 Environmental Certification - Step by Step
Essentials of Health & Safety

Distance Learning Courses

QM&T offer a wide range of distance learning courses and are registered as an Chartered Quality Institute (CQI) Education Centre. Distance learning is an ideal method of studying at your pace. Just some of these DL/E-Learning courses are listed below:

CQI Diploma in Quality Management

D1 - Introduction to Quality
D2 - Quality Management
D3 - Tools and Techniques
D4 - Communications and Project Management
D5 - Quality Project
D6 - Quality Elective (IT & Quality Management)

CQI Certificate in Quality Management

NEBOSH National General Certificate - Distance/E-Learning package

Auditing ISO 9001:2000

Customer Satisfaction

QM&T can assist you in meeting the new ISO 9001:2000 requirements for customer satisfaction by training or providing a complete tailor-made customer satisfaction package.

Software

QM&T has a comprehensive range of practical and user friendly QA software. These software packages are very cost effective with no loss of functionality, reliability and quality. Some of these are listed below:

QM Database, ToolKit – a general package which covers the requirements of most industries for ISO 9001:2000
ItemQA – This package addresses the requirements of specific QMS standards, such as ISO 9001:2000, Aerospace (AS 9100), Automotive (ISO/TS 16949) and Food & Drug (GGMP & GGLP)
Risk Assessor – This package enable you to facilitate, monitor and control your risk assessments. Risk Assessment is a requirement of Health & Safety and implied within ISO 9001:2000.
Process Flowcharter - This comprehensive package not only facilitates process mapping but modelling and costing as well. The standalone Flowcharter package is also available.
Six Sigma - This package enables sophisticated analysis of your processes.

Quality Support

QM&T can help your company achieve accreditation and provide in-house quality support. We provide this assistance to large and small companies, including long-term provision of Quality Managers and Auditors

Quality Management & Training

Established in 1984, QM&T is a provider of “quality” products and services. QM&T are members of the British Quality Foundation and affiliated to the Chartered Quality Institute.

QM&T are renowned nationally, not only for the quality of their training, but also for their extensive range of services that are on offer. Their consultants’ experiences are broad and varied. They have been involved with a wide range of companies including, software houses, research and development establishments, aerospace and automotive manufacturers, government departments and hospitals.

Their consultants’ experiences are broad and varied. They have been involved with a wide range of companies including, software houses, research and development establishments, aerospace and automotive manufacturers, government departments and hospitals. They are often Quality Managers in medium to large size organisations and have a long history of providing in-company training in Quality Assurance for more than 40 years. The Directors are authors of books and numerous articles on Quality Assurance (e.g. the book "Principles & Practice of Quality Management" - which is standard text for the CQI examinations).

This consultants’ experiences include: successful implementation of ISO 9001; the preparation of quality procedures and manuals; quality awareness seminars for managers from the board through to the shop floor; training of quality auditors e.g. GMP and GLP in the Blood Transfusion service; ISO 9000 workshops/ small contractors; research projects with the Health & Safety Executive; the writing of training manuals in Statistical Process Control and FMEA; Consultations with the Health Service with regard to the application of quality assurance; The application of ISO 9000 in the Royal Navy, REME, and various other Ministry of Defence departments including research organisations. Our track record of 100% pass rate or ISO 9000 first time every time is our testimony of thoroughness and practicality.

Total Quality Management initiatives for various organisations: Health Service; Manufacturing; Pharmaceutical etc.

Having assisted companies in gaining approval, or provided assistance with regards to their Quality Assurance guidance needs, QM&T services do not stop there. They continue to support on a long term basis to assist companies through the Q-Assist Scheme. This means that a Quality Manager, Quality Auditor or Advisor is appointed, on a full or part-time basis, from one of the skilled and experienced QM&T staff. QM&T provide the Quality Manager role for: Software houses; Hospitals; Manufacturers; Research Organisations; Nikon Cameras, amongst many others. They provide long-term consultancy services for these companies and organisations, including close support both to implement changes and to give confidence in the Q-System.